Shipping Policy
We want your GlowGround order to reach you as smoothly as possible. Here’s everything you need to know about how we process, ship, and deliver your pieces.
Order Processing
- Every order is reviewed and prepared within 1–2 business days of confirmation.
- Orders placed on weekends or public holidays start processing on the next business day.
- As soon as your order is processed, we’ll send you a confirmation message with your order details.
Delivery Time
- Once shipped, your order usually arrives within 2–5 business days, depending on your area.
- Delivery windows are estimates and may shift slightly due to courier delays, peak or sale periods, or circumstances beyond our control.
Shipping Fees
- Shipping is calculated at checkout based on your delivery location.
- The exact shipping cost is always shown clearly before you complete your payment — no surprises.
Order Tracking
- The moment your order ships, we’ll share your tracking details so you can follow it every step of the way to your door.
Still have a question about your delivery? Reach out to us any time and the GlowGround team will be happy to help.